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Heidi AI
Some of our GP’s may use Heidi AI during your consultation. This is an AI Medical Scribe designed to transcribe patient visits into clinical notes, fill out documents and dictate letters. Heidi allows our clinicians to spend more time interacting with patients and improving communication during consultations.
For more information, please click here: Heidi AI
URGENT NOTICE:
The pathology department located at the Norfolk and Norwich University Hospital, which tests blood and other samples from GP practices across Norfolk and Waveney, has been experiencing delays since 29th July 2025, due to a change in IT system. Systems are now fully up and running. However, disruption caused by the digital switch-over is leading to delayed reporting of some non-urgent results to GP practices.
If you are waiting for the results of a test you have had, you may have to wait longer than normal for this to be reported. Please bear this in mind if chasing routine samples but do contact the practice if you have an urgent or worsening problem.
We are sorry for any inconvenience caused by these delays. The pathology and IT teams are working hard to rectify the issues and deal with the backlog of testing.
Opening times
We are currently open.
Opening times| Day | Opening hours |
|---|
| Monday | 8am to 1pm
2pm to 6pm |
| Tuesday | 8am to 1pm
2pm to 6pm |
| Wednesday | 8am to 1pm
2pm to 6pm |
| Thursday | 8am to 1pm
2pm to 6pm |
| Friday | 8am to 1pm
2pm to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Enhanced access
Enhanced access services are held at the surgery on Saturdays, 9am to 1pm.
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Page published: 5 May 2023
Last updated: 16 July 2024