Some of our GP’s may use Heidi AI during your consultation. This is an AI Medical Scribe designed to transcribe patient visits into clinical notes, fill out documents and dictate letters. Heidi allows our clinicians to spend more time interacting with patients and improving communication during consultations.
For more information, please click here: Heidi AI
URGENT NOTICE:
The pathology department located at the Norfolk and Norwich University Hospital, which tests blood and other samples from GP practices across Norfolk and Waveney, has been experiencing delays since 29th July 2025, due to a change in IT system. Systems are now fully up and running. However, disruption caused by the digital switch-over is leading to delayed reporting of some non-urgent results to GP practices.
If you are waiting for the results of a test you have had, you may have to wait longer than normal for this to be reported. Please bear this in mind if chasing routine samples but do contact the practice if you have an urgent or worsening problem.
We are sorry for any inconvenience caused by these delays. The pathology and IT teams are working hard to rectify the issues and deal with the backlog of testing.
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Healthwatch Norfolk is the independent voice for patients, service users and Carers in the county. We use feedback from people…
Heidi AI is an advanced AI medical scribe designed to transcribe patient visits, generate clinical notes, fill out documents, and…
Healthwatch Norfolk is the independent voice for patients, service users and carers in the county. We gather people’s views of…
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