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Heidi AI

Some of our GP’s may use Heidi AI during your consultation. This is an AI Medical Scribe designed to transcribe patient visits into clinical notes, fill out documents and dictate letters. Heidi allows our clinicians to spend more time interacting with patients and improving communication during consultations.

For more information, please click here: Heidi AI

Our telephone system is being upgraded on 28/03/2024

Dear Patients,

As part of our ongoing commitment to enhance your experience with our healthcare services, we would like to advise you that on 28th March 2024 we will be transitioning to the advanced Surgery Connect phone system.

This upgrade introduces innovative features such as queue position holding and call back functionalities, designed to make your interactions with us more efficient and convenient.

While we are excited about the positive changes this will bring, we want to acknowledge that there might be temporary disruptions during the transition. Our dedicated team will be actively working to minimise any inconveniences.

Your understanding and patience are greatly appreciated as we strive to provide you with an improved communication system.

Thank you