Skip to main content

Heidi AI

Some of our GP’s may use Heidi AI during your consultation. This is an AI Medical Scribe designed to transcribe patient visits into clinical notes, fill out documents and dictate letters. Heidi allows our clinicians to spend more time interacting with patients and improving communication during consultations.

For more information, please click here: Heidi AI

Important Update for Our Patients

We are pleased to announce that we will soon by moving from using Footfall to SystmConnect for our online services.

SystmConnect will provide a more streamlined and user-friendly experience for managing your healthcare needs including:

  • Submitting your requests online, in your own time
  • If you need an appointment, we will arrange one with you
  • Request fit notes and more via online consultations

* Transition Date: 29th September 2025 – the link to SystmConnect will be available on our website. 

* In preparation for this transition please note our online forms will not be available from 25th September – 28th September 2025.

Thank you for your understanding and continued support 

Carers

  • Carers UK

    They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

    Phone
    0808 808 7777

    Website
    Carers UK

    Email
    info@carersuk.org

  • Social care and support guide

    If you or someone you know needs help with day-to-day living because of illness or disability, this guide explains your options and where you can get support.

    Website
    NHS: Social care and support guide

  • Carers Matter Norfolk

    Drawing on the expertise and experience of Carers Matter Norfolk teams, they seek to offer services which are tailored to meet what matters to you as a carer. You can access support online, on the telephone or in person.

    Phone
    0800 083 1148

    Website
    www.carersmatternorfolk.org.uk

    Email
    info@carersmatternorfolk.org.uk

  • Chill4us Carers

    Chill4us Carers is the social network community for family carers and is about, information, humour, fantasy and fun, chat with carers and finding help when the caring ends. 

    Phone
    01603 340193

    Website
    www.chill4uscarers.co.uk

    Email
    support@chill4us.com

  • Home Accessibility Adaptation Assessment

    Home adaptations are changes you can make to your home. These make it safer and easier to move around and do everyday tasks.
    Your local council offers a service that assesses your home and recommends changes to help. Having a home assessment is free. Please visit the NHS Page below for more information.

    Website
    Home adaptations – Social care and support guide – NHS (www.nhs.uk)

  • Adaptive Technology for Cars

    Motability UK offer special vehicle modifications for people with disabilities can help keep you on the road.

    Website
    Our adaptations | Motability Scheme

Page published: 9 May 2023
Last updated: 16 July 2024