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Managing NHS App notifications

To receive your messages safely and securely via the NHS app please ensure your notifications are switched on.

Find out more about managing NHS App notifications.

Important Update for Our Patients

We are pleased to announce that we will soon by moving from using Footfall to SystmConnect for our online services.

SystmConnect will provide a more streamlined and user-friendly experience for managing your healthcare needs including:

  • Submitting your requests online, in your own time
  • If you need an appointment, we will arrange one with you
  • Request fit notes and more via online consultations

* Transition Date: 29th September 2025 – the link to SystmConnect will be available on our website. 

* In preparation for this transition please note our online forms will not be available from 25th September – 28th September 2025.

Thank you for your understanding and continued support 

Practice team

Clinical pharmacist

Faz Kamaludeen

Folasade Akinsanya

Pharmacy Technicians

Lori Chamberlain

Caitlin Tipple

Practice management

Frances McKenzie

Business manager

Frances is responsible for the business management and overall day to day running of the surgery.

Denise Steward

Operations manager (Admin)

Francesca Allen

Operations manager (Services and facilities)

Patient services coordinators

Jane

Andrea

Tiphanie

Sheryl

Sophie

Danielle

Cloe

Administration

Katie

Katie looks after recalls and is a research administrator.

Victoria

Victoria is one of our administrators

Sophia

Secretary

Laura

Laura deals with all the referrals to the hospitals and also organises medical reports and insurance forms.

Care Co-ordinators

Colin

Jack

Physician Assistant (PA)

Beth Walton

Physician associate

They are an integral part of our clinical team working to diagnose and treat patients with urgent healthcare needs. They are medically trained professionals who work under the supervision of the duty doctor, who reviews each individual patient seen by the physician assistant. Our physician assistant can also request a review by the on call doctor.

Page published: 5 May 2023
Last updated: 22 July 2025