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Heidi AI

Some of our GP’s may use Heidi AI during your consultation. This is an AI Medical Scribe designed to transcribe patient visits into clinical notes, fill out documents and dictate letters. Heidi allows our clinicians to spend more time interacting with patients and improving communication during consultations.

For more information, please click here: Heidi AI

Important Update for Our Patients

We are pleased to announce that we will soon by moving from using Footfall to SystmConnect for our online services.

SystmConnect will provide a more streamlined and user-friendly experience for managing your healthcare needs including:

  • Submitting your requests online, in your own time
  • If you need an appointment, we will arrange one with you
  • Request fit notes and more via online consultations

* Transition Date: 29th September 2025 – the link to SystmConnect will be available on our website. 

* In preparation for this transition please note our online forms will not be available from 25th September – 28th September 2025.

Thank you for your understanding and continued support 

Patient Participation Group

Are you interested in joining our Patient Participation Group?

If you wish to do so, please contact us via SystmConnect.

Patient participation groups are useful for patients because:

  • You can have a better understanding and knowledge of Roundwell Medical Centre and its staff.
  • You can be consulted and influence patient service.
  • You will have a forum to suggest ideas, your needs and concerns.

Page published: 9 May 2023
Last updated: 26 September 2025