Show Side Menu

Zero Tolerance

We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list.

We aim to treat all our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise the right to take action to have them removed, immediately if necessary, from our list of patients. In extreme cases we may summon the police to remove offenders from the practice premises.

Your Neighbourhood Professionals. Just a Click Away! Thinking of selling your property? Need advice and an accurate valuation? Contact a local estate agency today Need help with aches and pains? Want flexibility back in your life? Contact a qualified, local physiotherapist today. Don Set up a lasting power of attorney before you lose capacity and it Sofia Cozens-Hardy LLP Norwich Electrical Install EON Energy Solutions Innerfocus
25-27 Dr Torrens Way, Costessey, Norwich, NR5 0GB
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Thinking of selling your property? Need advice and an accurate valuation? Contact a local estate agency today Need help with aches and pains? Want flexibility back in your life? Contact a qualified, local physiotherapist today. Don Set up a lasting power of attorney before you lose capacity and it Sofia Cozens-Hardy LLP Norwich Electrical Install EON Energy Solutions Innerfocus
Back to top