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Access Transport To Roundwell Medical Centre

Fortunately there are many voluntary organisations who are happy to help with transporting patients to the surgery.

Please give them a call and they will explain what service they are able to offer and when:

Transport Plus: 0344 800 8020 

Norwich Door to Door: 01603 776735 

Bawburgh Community Car Scheme: 01603 748741


Transport Plus

Transport Plus is a community transport service provided by Norfolk County Council.

Transport Plus is generally available to adult members of the public who:

  • Have a specific health or social need but are not eligible for free transport
  • Are unable to use or access normal public transport services
  • Cannot access services using transport provided by family or friends

To use the service you need to be able to get in and out of a car unaided. 

We can also take someone with you if you need a carer/assistant to help you at your appointment / service.

Unfortunately we are unable to take people who travel in a wheelchair.

Transport bookings can be made 

9.00am to 5.00pm 

Monday to Friday (except public holidays)

by phoning 0344 800 8020  

You can book a journey up to a maximum of 2 weeks in advance – a minimum of 3 working days’ notice needs to be given.

In some circumstances, we can arrange for the volunteer driver to wait at the appointment venue for a maximum of one hour. For longer appointments the driver will leave and return which may incur an additional journey charge.

Priority will be given to journey requests within Norfolk although journeys outside Norfolk, (e.g. to a hospital appointment) will be considered.

A charge is made to cover the cost of fuel and general wear and tear of the volunteer driver’s vehicle. This is currently 45p per mile and is paid direct to the driver.

If you need to cancel your transport then all you need to do is phone the Customer Service Centre on 0344 800 8020.


Norwich Door to Door 

Our minibuses operate week days, serving Greater Norwich.


There is no limitation on the type of journey, whether for business or pleasure, medical or shopping or visiting. And it is easy to become a passenger of Norwich Door to Door.


Simply call 01603 776735 to arrange a convenient time for one of our drivers to visit you. If you prefer, you can fill in a passenger registration form (click on the link below) and return it to our office with a cheque for £15 to cover your annual passenger fee.


One of our experienced drivers will visit you to assess your needs and find out how we can help you.

Once you have been accepted, you can book to travel by calling the office on 01603 776735 on week days between 9.30am and 3.00pm.

Community Car Scheme 

A pool of local volunteer drivers use their own cars to take passengers on certain journeys for which there are no suitable public transport facilities e.g. Doctor’s surgeries (and in some circumstances to the hospital). Fares are charged and drivers receive a mileage allowance. The scheme was set up in 1979 and provides a valuable service to the local community.

Bawburgh Community Car Scheme is a member of the Norfolk Community Transport Association.

If you want to use the Community Car Scheme you should book your journey by ringing David Goodman on 01603 748741. Please give as much notice as possible of your need to travel although we will always do our best to help when we can.

If David is unavailable please ring Jenny Press (01603 744704), John Willimott (01603 745860) or Christine Hollidge (01603 749364)


Bus service

There is a bus stop right outside the medical centre on the A1074 Dereham Road.


Millennium Taxis: 01603 749 749

Costessey based Bettacar: 01603 74 74 74


Transport to the Surgery Leaflet

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