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Appointments

You can now book an appointment online - click here for details

To arrange an appointment please ring 01603 744014 and choose option 1 to book an appointment or arrange a home visit.

You will be asked by the receptionist to give a brief summary of your symptoms. All our receptionists have signed confidentiality agreements and they are fully aware the information you tell them is personal.

The receptionist will discuss with you the most appropriate Clinician for you to see. Click here for information about the appropriate Clinician to see for your symptoms.  We have the following appointments - GP follow up appointments, prebookable GP appointments which can be booked in advanced or online, and on the day GP appointments. Acute and minor illness clinics are run every day by our advanced nurse practitioner and you are also able to book telephone consultations with the GP.

On arrival for your appointment please check in at the self-check in screens which are located at both ground floor entrances.

All appointments with the practice nurses, healthcare assistants or phlebotomists can be booked direct with the receptionists.

Tell us if you want someone to accompany you during an examination or a private room to discuss any matters.

When you arrive at the surgery for your appointment you can 'self check in' to avoid queuing at the reception desks. The two check-in screens are located near the two entrance doors on the ground floor. When you are waiting to be seen by a clinician, keep watching the call boards above the reception desks on both floors as the doctor may call for you on these.

If you feel you would like a chaperone present at your consultation, please inform your doctor or nurse who will be happy to arrange this for you.

Cancelling Appointments

If you no longer need your appointment please inform us as soon as possible. Just let us know your name, DOB, date and time of your appointment either by:

What To Do In An Accident or Emergency/999

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest Accident and emergency department or call 999. Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

Your Neighbourhood Professionals. Just a Click Away! Thinking of selling your property? Need advice and an accurate valuation? Contact a local estate agency today Need help with aches and pains? Want flexibility back in your life? Contact a qualified, local physiotherapist today. Don Set up a lasting power of attorney before you lose capacity and it Cozens-Hardy LLP Sofia EON Energy Solutions Innerfocus Norwich Electrical Install
25-27 Dr Torrens Way, Costessey, Norwich, NR5 0GB
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Your Neighbourhood Professionals. Just a Click Away! Thinking of selling your property? Need advice and an accurate valuation? Contact a local estate agency today Need help with aches and pains? Want flexibility back in your life? Contact a qualified, local physiotherapist today. Don Set up a lasting power of attorney before you lose capacity and it Cozens-Hardy LLP Sofia EON Energy Solutions Innerfocus Norwich Electrical Install
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