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Heidi AI

Some of our GP’s may use Heidi AI during your consultation. This is an AI Medical Scribe designed to transcribe patient visits into clinical notes, fill out documents and dictate letters. Heidi allows our clinicians to spend more time interacting with patients and improving communication during consultations.

For more information, please click here: Heidi AI

Important Update for Our Patients

We are pleased to announce that we will soon by moving from using Footfall to SystmConnect for our online services.

SystmConnect will provide a more streamlined and user-friendly experience for managing your healthcare needs including:

  • Submitting your requests online, in your own time
  • If you need an appointment, we will arrange one with you
  • Request fit notes and more via online consultations

* Transition Date: 29th September 2025 – the link to SystmConnect will be available on our website. 

* In preparation for this transition please note our online forms will not be available from 25th September – 28th September 2025.

Thank you for your understanding and continued support 

Working Well Norfolk

Working Well Norfolk is an employment support service for people with a long-term physical or mild-to-moderate mental health condition (such as anxiety, low-mood, or depression).

It can help you on your journey to move into and stay in work. So, whether you are out-of-work and want to find a job, or are already employed but struggling in the workplace, or are off long-term sick but wanting to return, our dedicated Employment Specialists are here to support you through one-to-one advice and coaching.

You can refer yourself into the service (you don’t need any formal diagnosis of your health condition) by completing the below form:

Alternatively, you can find out more by: