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Heidi AI

Some of our GP’s may use Heidi AI during your consultation. This is an AI Medical Scribe designed to transcribe patient visits into clinical notes, fill out documents and dictate letters. Heidi allows our clinicians to spend more time interacting with patients and improving communication during consultations.

For more information, please click here: Heidi AI

Important Update for Our Patients

We are pleased to announce that we will soon by moving from using Footfall to SystmConnect for our online services.

SystmConnect will provide a more streamlined and user-friendly experience for managing your healthcare needs including:

  • Submitting your requests online, in your own time
  • If you need an appointment, we will arrange one with you
  • Request fit notes and more via online consultations

* Transition Date: 29th September 2025 – the link to SystmConnect will be available on our website. 

* In preparation for this transition please note our online forms will not be available from 25th September – 28th September 2025.

Thank you for your understanding and continued support 

Contact us

Opening times

We are currently closed.

Opening times
DayOpening hours
Monday8am to 1pm
2pm to 6pm
Tuesday8am to 1pm
2pm to 6pm
Wednesday8am to 1pm
2pm to 6pm
Thursday8am to 1pm
2pm to 6pm
Friday8am to 1pm
2pm to 6pm
SaturdayClosed
SundayClosed

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Accessibility

Roundwell Medical Centre is accessible to patients using a wheelchair and is fully DDA compliant. We also have six parking spaces outside which are reserved for patients’ vehicles displaying a disabled sticker.

We can arrange interpretation and translation services in person or by phone for patients who do not speak English. Please let us know if you need this service when requesting an appointment.

Related information

Appointments

Prescriptions

Page published: 5 May 2023
Last updated: 17 July 2024